Working at Clinisupplies.

We are passionate about healthcare. We’re also passionate about people. People are the driving force behind our success and as a growing organisation, we recognise the importance and the impact of uniting around a shared vision or a common goal.

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Our values

At Clinisupplies we have a core set of values, these are our guiding principles. Our values guide who we are and help shape our actions, culture, and environment. Our core beliefs define us and our direction.

  • Agile

    Agile

    At Clinisupplies agility means we can move quickly to meet the needs of our consumers. We respond and act on behalf of the community we serve to ensure our products and services meet the needs of those that use them.

    We try to ensure our processes and systems are designed to be intuitive and accurate from product design, manufacturing and to point of delivery so that you can be confident in a high-quality experience.

  • Innovative icon
    Collaborative

    Collaborative

    We work together. We believe in a collaborative team approach and encourage diversity of thought to challenge and gather varied opinions. We partner with healthcare professionals to guide and influence our work. The NHS helps us shape high quality services and consumer feedback enables us to enhance our offerings. Whether you are interacting with our nursing team, sales team or customer services, we want your journey with us to exceed all expectations.

  • Curious

    Curious

    Curiosity at Clinisupplies is driven from our passion to make things better for those that face bladder and bowel challenges. We listen, to understand more and develop solutions that help our consumers live freer lives. The team at Clinisupplies are encouraged to ask questions, be inquisitive and develop a deep connection with our community. That way, we can deliver ever-improving products and services for people who need us.

  • Sustainable

    Sustainable

    At Clinisupplies, we carefully consider the wider impact of our operations on sustainability. We do this in two ways: commitment and action. We recognise that every decision we make contributes to our legacy and our planet. Through customer and supplier engagement, we ensure our products perform to expectation, before, during and after use.

    At the heart of Clinisupplies is a culture that values its people and its community. But our journey doesn’t stop there. We believe in transparency, and to that end we measure and communicate our sustainability milestones.

    For more information, visit our sustainability page

  • Wellness
    Wellness

    Wellness

    Wellness to us at Clinisupplies ultimately means how well and happy we and our customers are. It’s not only physical health but also how content we feel.

    We see wellness holistically, as an active pursuit that influences our choices, intentions, and actions. Our aim is consumer satisfaction. We promote individual wellness and offer each other support within our organisation: social, emotional, spiritual, physical and mental to ensure our culture and environment contributes to optimal health and wellbeing.

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What does our team say?

Without our great five values such as agility, curiosity and collaboration, it simply wouldn’t be possible for us to deliver on our commitments to excellence and sustainability.

 

Great people mean we can continue to develop high quality solutions and shape a culture in which everyone can be creative, challenge one another, grow productivity and build strong relationships.

 

Click on the video to hear what it’s like to work at Clinisupplies from some of our team.

The benefits of being part of our team.

Clinisupplies is transforming products and services to help people with continence challenges live more freely. Join our growing organisation and help drive the transformation. And to support you, we offer all our employees some fantastic benefits. Click on the information below to learn more about being part of our team.

Holidays

Taking time out from work is proven to have all sorts of health and wellbeing benefits. We offer our employees 26 days annual leave, rising to 28 days after 2 years’ service and 29 days after 5 years’ service; plus the normal bank and public holidays.

Birthdays

Celebrate on us and have an extra day off each year for your birthday! You can add this onto your annual leave allowance and either take time off on your birthday or at any time during the year.

Volunteer Day

We love it when our employees do charitable work and we give everyone a day’s paid leave per year to undertake voluntary service.

Private Health Insurance

Wellness is one of our Company Values and we offer private health insurance to all UK employees, paid for by the Company.

Life Assurance

Free life insurance of 4 x your annual salary should the worst happen.

Pension Scheme

Our workplace pension scheme with Royal London matches your contributions at either 5% or 6% of salary, with the option to pay via Salary Exchange. As long as you are eligible, you will be auto-enrolled into the scheme on joining.

Give As You Earn (GAYE)

Donate to a charity of your choice through our tax effective GAYE scheme.

Employee Benefits Portal

Get access to our Employee Benefits portal run by Sage offering discounted purchases with a wide range of retailers and restaurants; cinema ticket discounts; access to a Confidential Support Service covering a range of topics, including personal, legal, financial and health advice; access to an OnDemand GP service and a Reward and Recognition hub where we celebrate the Everyday Heroes who work for us at Clinisupplies.

Holidays

Taking time out from work is proven to have all sorts of health and wellbeing benefits. We offer our employees 26 days annual leave, rising to 28 days after 2 years’ service and 29 days after 5 years’ service; plus the normal bank and public holidays.

Birthdays

Celebrate on us and have an extra day off each year for your birthday! You can add this onto your annual leave allowance and either take time off on your birthday or at any time during the year.

Volunteer Day

We love it when our employees do charitable work and we give everyone a day’s paid leave per year to undertake voluntary service.

Private Health Insurance

Wellness is one of our Company Values and we offer private health insurance to all UK employees, paid for by the Company.

Life Assurance

Free life insurance of 4 x your annual salary should the worst happen.

Pension Scheme

Our workplace pension scheme with Royal London matches your contributions at either 5% or 6% of salary, with the option to pay via Salary Exchange. As long as you are eligible, you will be auto-enrolled into the scheme on joining.

Give As You Earn (GAYE)

Donate to a charity of your choice through our tax effective GAYE scheme.

Employee Benefits Portal

Get access to our Employee Benefits portal run by Sage offering discounted purchases with a wide range of retailers and restaurants; cinema ticket discounts; access to a Confidential Support Service covering a range of topics, including personal, legal, financial and health advice; access to an OnDemand GP service and a Reward and Recognition hub where we celebrate the Everyday Heroes who work for us at Clinisupplies.

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Vacancies at 
Clinisupplies

You'll see a selection of our current vacancies on the right. Click on the links to view the individual vacancy or alternatively click the bottom button to view all our vacancies.

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  • Clinical Nurse Specialist - North East London, Essex and East Suffolk
    Job Requirements

    In conjunction with the Clinical Nurse Manager, the Clinical Nurse Specialist contributes to delivering a high standard of care to individuals with complex urological / continence needs in a variety of settings. The Clinical Nurse Specialist will be responsible for managing a caseload of individuals with complex urological/continence needs.

    Posted: 2 months ago
  • Consumer Care Specialist – Outbound Call
    Job Requirements

    We are seeking a dynamic and compassionate outbound customer service specialist to join our team at Clinisupplies. Clinisupplies are transforming products and services to help people with continence.

     

    challenges live more freely and we’d love to hear from you.

     

    This role involves making outbound calls to capture information from our existing and newly registered consumers, ensuring a seamless experience. Additionally, the specialist will be involved in various outbound marketing campaigns and consumer focused programmes ensuring the consumer is educated on the products that will support them to manage their condition type.

     

    The ideal candidate will have excellent communication skills, the ability to build lasting relationships over the phone and the willingness to embrace and live our core values.

     

    At Clinisupplies, we have a core set of values which guide who we are and help shape our actions, culture and environment:

    • Agile
    • Collaborate
    • Curious
    • Sustainable
    • Wellness
    Posted: 7 months ago
  • Customer Care & Prescription Services Advisors
    Job Requirements

    Due to ongoing growth within the business, we have exciting opportunities for Customer Care Advisors and Prescription Services Advisors.

    As a Customer Care Advisor, you will use our omnichannel service to register new customers, place orders, and answer order related queries.  You will also play a role in processing and approving prescriptions as well as answering inbound and outbound calls in our Contact Centre.

    As a Prescription Services Advisor you will process prescriptions received daily, liaise with GP surgeries regarding any outstanding prescriptions and process urgent requests from consumers.

    Both roles are based in our Bridgwater office.

    Posted: 6 months ago
  • Customer Care Specialist – Phone Team
    Job Requirements

    As a Customer Care Specialist, you will use our omnichannel service to register new customers, place orders, and answer order related queries. You will also play a role in processing and approving prescriptions as well as answering inbound and outbound calls in our Contact Centre.

     

    This role is based in our head office in Watford with some flexibility to work from home a couple of days a week after a training period.

    Posted: 10 months ago
  • Key Account Manager
    Job Requirements

    We have an opportunity for a Key Account Manager to join our sales team.  You will support the implementation of projects which support the sale of a range of urology and wound care products, that meet the needs of healthcare professionals and their patients, into the competitive primary and secondary care market.   This is an entry level role, to start your career within medical sales.

    The role is field based, covering Birmingham, Solihull, Staffordshire and Shropshire, which will require working away from home as required, therefore overnight stays can be expected.

    Posted: 3 weeks ago
  • Nightingale Discharge Support Coordinator
    Job Requirements

    We have an opportunity for a Nightingale Discharge Support Coordinator to join our sales team.  You will support the implementation of discharge policies which support the registration of patients to the Nightingale Home Delivery Service.  The role will help support or partner NHS Trusts to provide a safe and effective transition into the community from the acute setting.   This is an entry level role, to start your career within medical sales.

    The roles are field based which will require working away from home as required, therefore overnight stays can be expected.

    Posted: 3 weeks ago
  • Senior Key Account Manager
    Job Requirements

    We have an opportunity for a Senior Key Account Manager to join our sales team.  You will support the implementation of projects which support the sale of a range of urology and wound care products, that meet the needs of healthcare professionals and their patients, into the competitive primary and secondary care market. This would suit a candidate with a background in urology and or woundcare sales.

    The role is field based which will require working away from home as required, therefore overnight stays can be expected. 

    Posted: 3 weeks ago
  • Senior Key Account Manager – Maternity Cover
    Job Requirements

    We have an opportunity for a Senior Key Account Manager to join our sales team.  You will support the implementation of projects which support the sale of a range of urology and wound care products, that meet the needs of healthcare professionals and their patients, into the competitive primary and secondary care market.   This is an entry level role, to start your career within medical sales.  This is a maternity cover role for twelve months, starting July 2024.

    Posted: 2 months ago
  • TAI Key Account Manager
    Job Requirements

    We have an opportunity for a specialist TAI Key Account Manager to join our sales team.  You will support the implementation of projects which support the sale of Aquaflush which meets the needs of healthcare professionals and their patients, into the competitive primary and secondary care market.

    The roles are regionally field based which will require working away from home as required, therefore overnight stays can be expected. 

    Posted: 1 week ago
  • Warehouse Team Leader
    Job Requirements

    The successful candidate will be joining a fast-growing organisation. Reporting to the Distribution Centre Manager, you will lead and manage a team of Warehouse Operatives to make sure incoming as well as outgoing deliveries are managed to the highest standard and in line with procedures, processes and health and safety standards. The role is working 38.75 hours per week Monday to Friday.

    Posted: 3 months ago

If you’re interested in working with us, but can’t see an appropriate vacancy, don’t worry! We’d love to hear from you.

For more information on how we handle your personal data during the recruitment process, see our  Recruitment Privacy Policy.

Why we are
different

We specialise in bladder and bowel products.

We put people living with bladder and bowel conditions at the heart of everything we do.

From dedicated specialist nurses, superior customer service and product support to discreet and sustainable home delivery.

We believe no one should ever miss out on life because of a health condition.

Nightingale home delivery, here to help you live more freely.

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Home delivery

Nightingale home delivery makes the ordering and delivery of bladder and bowel products simple. Our superior customer service team will be by your side, and our extensive team of dedicated product support and specialist nurses are here when you need us.

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Education hub

Our Education Hub provides articles on a wide range of topics to answer your questions and help you learn. Ever evolving, the Hub is updated by a dedicated team of experts.

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Specialist nursing team

Clinisupplies have a team of highly skilled registered nurses who have experience in managing the needs of people with bladder/bowel dysfunction. Collectively they have experience of working within urology, urogynaecology, continence and colorectal specialities.