SensaCath^® Aqua Intermittent Catheter

A rapid, helpful response in providing a new piece of medical kit to manage a urinary problem and setting up the system  SUPER SUPPORT WHEN NEEDED.  

Helpful professional manner in dealing with my first order over the phone, arranged all my order requirements efficiently. This is my first experience with Clinidirect and i am very pleased with the standard of service.

Great company and really lovey service always go above and beyond what would be expected to help customers.

I recently ran out of supplies, the address on the packaging used by our own District Nurses was Clinidirect, I gave them a ring, the lady operator was so kind and assured me that it wasn,t a problem, she told me an emergency package would arrive next day by private postage 1st class (which it did) the remainder of supplies arrive 2 days later delivered by courier, this lady was so professional and kind I forgot to "Thank Her Personally" So Happy to be able to use Clinidirect   Great company and really lovey service always go above and beyond what would be expected to help customers.

My family had been trying to follow up on a prescription for catheter bags for some weeks and we could not organise a delivery, in spite of phoning the surgery, and pharmacy. We phoned the Clinidirect number on the catheter box in desperation, and the whole thing was sorted within minutes. This was such a relief to us all

Quick and efficient service. Took the time to listen and understand my needs first - then offered solutions. Answered phone quickly too, no waiting. Very good.

Excellent customer service, advising me as to what I required and of any alternatives ~ all in a polite and friendly manner. The items were delivered the next day. All in all a very efficient and stress-free experience

Very helpful and easy to talk to. It was my first call to Clinidirect, and I wasn't sure what to expect, but it was great. I don't usually leave reviews but made an exception here because the service was so good

Excellent customer service. Helped with my order and delivered speedily. So good I had to say so

First class service today as I needed leg bags urgently for my father. Arranged shipment and resolved reordering issue with his GP. Kept me informed and called to confirm delivery tomorrow. Well done.

There was a delay caused by my doctor’s surgery, The staff went out of their way to solve the problem and make sure it doesn't happen again. Outstanding service. Very grateful to them.

There was a delay caused by my doctor’s surgery, The staff went out of their way to solve the problem and make sure it doesn't happen again. Outstanding service. Very grateful to them.

First order arrived within 2 days. help with website login was speedy and very helpful.

Every time I've rung Clinidirect, whoever I've spoken to has been absolutely the best! Helpful, professional, knowledgeable, polite, friendly, I just can't say enough about the staff. I have especially appreciated this over the past few months during my husband's illness. Very many other companies could learn a lot from Clinidirect, thank you

The person I spoke to was very knowledgeable and explained everything to me giving me various options. She answered all my questions which gave me a lot of reassurance. I understand that they will send the things express deliver in a few days and that I need to reorder 2 weeks before my next deliver. Thanks for all her help. Every time I've rung Clinidirect, whoever I've spoken to has been absolutely the best! Helpful, professional, knowledgeable, polite, friendly, I just can't say enough about the staff. I have especially appreciated this over the past few months during my husband's illness.Very many other companies could learn a lot from Clinidirect, thank you First order arrived within 2 days. help with website login was speedy and very helpful. There was a delay caused by my doctor’s surgery, The staff went out of their way to solve the problem and make sure it doesn't happen again. Outstanding service. Very grateful to them. First class service today as I needed leg bags urgently for my father. Arranged shipment and resolved reordering issue with his GP. Kept me informed and called to confirm delivery tomorrow. Well done. As I had little information from the hospital, I was extremely grateful for the help and advice given by your member of staff. Basically, I was running out of products and was very concerned regarding a supply. I was listened to and reassured that all my requirements would be met.