We handle prescriptions, coordinate deliveries and provide ongoing support, allowing care teams to focus on what matters most: delivering outstanding resident care.
We understand that maintaining dignity, comfort and wellbeing is important for everyone involved in a resident's care.
Our Care Home Service works with care homes and healthcare professionals to help ensure residents have access to the continence products and support they need, delivered reliably and conveniently.
Every care home is different.
Your dedicated Field Executive works alongside your team to understand your requirements and provide practical support that helps ensure continuity of care for residents. Regular visits and ongoing communication help build a trusted partnership focused on delivering the best possible outcomes.
For care home groups with larger resident populations, our dedicated team can coordinate urgent requirements and, where available, arrange same-day delivery to help ensure residents receive the products they need without delay.
We provide practical product guidance and training to support care home teams in delivering high-quality continence care.
Our support includes:
Product training for staff
Support with product selection
Continence care education
Clinical visit coordination
Advice on stock management and supply processes
By helping staff develop knowledge and confidence, we can support safe and effective care throughout the resident journey.
Our Nightingale Home Delivery Service manages prescriptions and delivers products directly, helping simplify ordering and reducing workload for care home staff.
Benefits include:
Direct delivery service
Prescription management support
Dedicated customer service team
Online and telephone ordering options
Smooth onboarding for new customers
Minimal disruption when transferring from another supplier
